What is VoIP?
In a nutshell, VoIP is a type of telephony that uses an Internet connection instead of a traditional landline phone. A landline uses coded pulses of electricity to transmit sound waves through fiber optic cables or copper wire; while VoIP transmits calls through the same cables as an Internet connection. The sound waves are converted into digital data which then travels to the receiver.
The next question business owners are asking is: Which is better for business telecommunications, VoIP or landline?
To help you compare business telecommunications solutions, we’ve broken down some of the pros and cons of VoIP.
The business benefits of VoIP
Easy to set up – A VoIP system only needs a calling device, internet connection and the VoIP software to work. Setup of this system is simple, with little to no downtime on the company network.
Mobility – VoIP services are not fixed to a specific location, allowing you to use your mobile phone as an extension to your office phone. This is a great benefit for companies with employees who work remotely.
Advanced functionality: VoIP offers more than just voice, with a wide selection of additional features, such as video conferencing.
Cheaper – VoIP calls are significantly cheaper than landline services and offer free international calls. Hardware and software installation and maintenance also cost less than traditional systems.
Scalability: VoIP systems only depend on an Internet connection, which allows an unlimited number of lines.
Optimized solution: a fixed monthly cost facilitates financial management and having a single provider for both data and voice provides greater efficiency and linkage of technologies.
The Potential Dangers of VoIP
Security: Line security is based on the security level of your Internet connection. For this reason, VoIP connections are easier to hack remotely than landlines, especially if network security is not configured to be as robust as possible.
Depends on the Internet: VoIP calls depend on the level of quality and stability of your Internet connection. Businesses with high volumes of call and Internet traffic may experience network problems if their Internet connection is not fast enough or if there is no power.
Software issues – If an unstable operating system or VoIP is used to host calls, quality and reliability can be compromised.
Low-speed connections: businesses without high
-connection speed or those in more remote areas may not have adequate connection speed for high quality VoIP.
Leave it to the experts in business telecommunications
