The best accounting application does what the client wants, allowing the user to choose those functionalities that are required. This is so because the rationale behind using online bookkeeping is to minimize cost and maximize efficiency. Inventory (fuel and lottery, for example) must be determined exactly like calculating payroll hours.

Also, the user should not bother with changes in legal provisions that affect the business. In this way, the business can continue its operation. it also means that the business is not bogged down by the details that accounting entails; Not all business owners are accounting experts and not all, especially those with less capital, can afford the additional expense of accounting. Similarly, in the globalized world, transactions must be understandable in multiple currencies so that customers alone are not the target. The main currencies must be readable by the application.

The best accounting app does what it promises to do. The security of the latest technology guarantees the customer. Similarly, the concept of Software as a Service (SaaS) can be provided by which the seller provides all the requirements for the client with the latter using only the software with just registration. web-based service relieves customer pressure regarding additional hardware or regular software upgrade and repair due to any discovered bugs.

Cloud computing, another feature of online applications, should mainly provide two things: one, security, and another, instant access that the customer may need. Security is provided in the face of various disasters that put documents and/or information at risk in the face of human or natural disasters. Cloud computing also means that the customer can, with the help of broadband Internet, get the information anywhere. The user himself provides the input and modification of the information, which is then analyzed by the creator of the application.

Start-up costs, such as hard drives and the controlled environment for the server, may not be readily available to the user, and therefore using storage as a service (STaaS), whereby the provider provides access to storage to a lower cost than when the client has to buy the same amount of space – a feature technically called economies of scale.

The provider should also receive regular feedback to improve the user experience through various means that it can employ. User feedback not only helps in one case, but allows for minor adjustments or big changes altogether to serve a similar clientele in the coming times. A good app can be improved with customer feedback. After all, it goes without saying that the customer is always right.